Returns & Exchanges
At DARCHE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and tagged fashion items. If your new pieces don't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all designer tags still attached into the original shipping box or a secure mailing bag.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and secure it firmly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
